Shipping + Returns
All orders will be shipped out as quickly as possible and will arrive within 2-5 additional business days depending on location. Expedited shipping is available.
Free shipping on all U.S. orders $50+ and international orders $150+
or $10 for U.S Orders and $20+ for rate international orders
Exchanges / Returns
We will gladly accept an exchange if purchased directly from www.bittybrah.com and exchange for any other product. Please email within 7 days of delivery and we will be happy to issue an exchange. No refunds will be provided.
If you receive a defective or damaged product, we’ll make it right.
If the return is due to anything other than our error, you are responsible for the cost of shipping the product back to us. We suggest that you ship with a tracking number and insurance as we cannot be responsible for packages lost in transit.
If you would like to exchange the product, you are responsible for the cost of shipping the product back as well as a new $8 fee to ship the new product out
All items shipped back must be sent in their original shipping box or one with the similar dimensions. Hats must be shipped back in a rigid box and cannot be sent in an unstructured envelope. Returned items must be sent in the exact same manner as they were received and cannot be bent or distorted into different sized envelopes as it will deem them unsellable and returns will be refused.